Chapter 591 is very worthwhile
Chapter 591 is very worthwhile
When the visiting group arrived at the most crucial packaging workshop, Li Xiangyang made a point of stopping.
"What you see now is our newly implemented anti-counterfeiting and traceability system." He picked up a box of dried blueberries with a new label. "Each product has a unique identification number."
A reporter from the provincial television station leaned close to the camera to photograph the codes and anti-counterfeiting patterns on the labels.
"Director Li, could you demonstrate the query process on the spot?" the reporter asked.
“Of course.” Li Xiangyang immediately dialed the inquiry number and gave the operator the code. Soon, detailed product information came through the phone: production date, raw material batch, inspection results, everything was complete.
A chorus of exclamations of admiration rippled through the crowd. An elderly man exclaimed excitedly, "That's great! I'll never have to worry about buying counterfeit goods again!"
Just then, a commotion arose from the back of the crowd. Several unfamiliar faces squeezed in, led by a middle-aged man wearing sunglasses.
"Director Li, I heard your products have quality issues?" The man in sunglasses deliberately raised his voice. "How dare you hold an open day?"
Li Xiangyang recognized the man—he was one of the people who had caused trouble at the factory gate a few days ago. Clearly, Zhao Mingyuan had sent people to cause trouble again.
"Sir, do you have any specific quality issues to report?" Li Xiangyang asked calmly.
"You know perfectly well what you're asking. There's something wrong with your dried blueberries; you've added things you shouldn't have," the man in sunglasses declared confidently.
The provincial television reporter, sensing a news angle, immediately turned his camera on them.
Li Xiangyang sighed inwardly. These people had chosen their timing perfectly, deliberately stirring up trouble in front of the media. But he remained calm, instead revealing a composed smile.
“Since you’ve brought up the issue of additives, that’s perfect. Today, we’ll make all the ingredient lists and test reports public in front of everyone.” Li Xiangyang gestured to his assistant to bring a stack of documents. “This is the complete ingredient list for all our products, and this is the test report issued by the Provincial Quality Inspection Center. Anyone can view them.”
He spread the documents out on the table for everyone to review.
"Our dried blueberries contain only three ingredients: wild blueberries, a small amount of white sugar, and natural citric acid. There are no preservatives and no artificial colors," Li Xiangyang said clearly and forcefully. "If anyone believes there's a problem with our product, we welcome you to have it tested by any authoritative institution. If a problem is found, we will take full responsibility and compensate consumers tenfold."
These words were spoken with great conviction, and applause erupted from the crowd.
The man in sunglasses was clearly taken aback by Li Xiangyang's calm response and was momentarily speechless.
"Any other questions?" Li Xiangyang asked politely.
"I...I still don't believe it," the man in sunglasses said, forcing a smile. "What if your test results are fake?"
At this moment, a middle-aged man in uniform stepped out from the crowd. Li Xiangyang recognized him as Section Chief Liu from the county's Bureau of Quality and Technical Supervision.
"I can attest that these inspection reports are authentic and valid," Section Chief Liu stated solemnly. "As the quality supervision department, we have strict oversight of food companies within our jurisdiction. The product quality of Sanheshan Zhenbao Company has always been stable, and we have never found any quality problems."
Section Chief Liu's words were like a shot in the arm for Li Xiangyang. In an instant, the doubts subsided considerably.
Seeing that things were going badly, the man in sunglasses tried to slink away. But Li Xiangyang called him back.
"Sir, please wait a moment." Li Xiangyang stepped forward. "Since you have doubts about our product, why don't we do a random inspection on the spot? We have freshly produced blueberry dried fruit in our workshop; you can choose any box, and we'll open and inspect it right there."
This suggestion made the man in sunglasses even more embarrassed. If he refused, it would be tantamount to admitting that he was there to cause trouble; if he agreed, the test results would inevitably prove that the product was fine.
"I...I don't have time," the man in sunglasses stammered.
"Alright then." Li Xiangyang randomly picked up a box of dried blueberries from the shelf and unwrapped it in front of everyone. "I'll eat some now and show you. If there's really a problem with the product, I, as the factory manager, won't let myself off the hook first."
As he spoke, he picked up a dried blueberry, put it in his mouth, and savored it.
"How does it taste?" the reporter asked.
"Very good, the sweet and sour taste is just right, and there's no strange smell at all," Li Xiangyang said with a smile, then handed the box to the people around him, "Everyone should try some."
Several consumers tasted it and nodded in satisfaction.
Seeing this, the man in sunglasses quietly backed away, trying to escape in the chaos. But Li Xiangyang was prepared; the factory security guards were already waiting at the entrance.
"Sir, please leave your contact information." The security guard stopped the man in sunglasses. "If you really find any quality issues, we will investigate and handle them seriously."
The man in sunglasses looked around and, finding himself with nowhere to retreat, gave a fake name and phone number before hastily fleeing.
This little incident ironically became a highlight of the open day event. A reporter from the provincial television station excitedly exclaimed, "This is simply the best material for a live broadcast!"
The tour continued. In the quality control laboratory, Li Xiangyang gave a detailed explanation of the product inspection process.
"Every batch of products undergoes twelve inspection procedures before leaving the factory," he said, pointing to the various instruments on the lab bench. "Microbial testing, heavy metal testing, pesticide residue testing—not a single one can be omitted."
A fellow business owner couldn't help but exclaim, "Manager Li, how much will this increase your costs?"
"In the short term, it increases costs, but in the long run, it's the most worthwhile investment," Li Xiangyang said earnestly. "Quality is the lifeline of a company, and this is an area where we cannot cut corners."
As noon approached, the open day event drew to a close. Li Xiangyang gave a group interview to the media in the conference room.
"Director Li, what are your thoughts on malicious competition and attacks based on rumors?" a reporter from the provincial television station asked.
Li Xiangyang pondered for a moment, then slowly said, "I think this actually proves the competitiveness of our product. If our product were truly inferior, no one would have gone to such lengths to counter us."
"So, how do you plan to deal with this?"
"The best approach is to focus on doing our own thing well," Li Xiangyang stated firmly. "We must ensure the highest product quality and provide the best service, letting consumers vote with their wallets."
A newspaper reporter asked, "Isn't the cost of an anti-counterfeiting traceability system very high? Is it worth it?"
"It's absolutely worth it," Li Xiangyang answered without hesitation. "This isn't just about anti-counterfeiting; it's our promise to consumers. Behind every code lies our responsibility and commitment."
After the interview, Li Xiangyang saw off the last group of guests. Ma Qingfu rushed over excitedly to report: "Factory Manager, great news! More than a dozen distributors just placed orders on the spot, totaling over 500,000!"
Lin Yuqing also brought over a statistics sheet: "We received over a hundred inquiries this morning, all from consumers actively verifying the authenticity of our products. And the feedback has been very positive; many people said they'll only buy our brand from now on."
Li Xiangyang breathed a sigh of relief. It seemed the open day event had been successful, not only dispelling the rumors but also winning the trust of more consumers.
As evening fell, Li Xiangyang was organizing documents in his office when Feng Mingyuan rushed in.
"Factory Manager, Manager Wang from Hualian Trading called!" Feng Mingyuan exclaimed excitedly. "They saw today's news report and decided to double their order!"
Li Xiangyang was overjoyed; this was indeed a major piece of good news. Hualian Commerce and Trade had a significant influence in South China, and their support was of great importance to the company.
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